prikaz prve stranice dokumenta Croatian police in digital space – a model proposal for communication with the public via social media
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Scientific paper - Review paper
Croatian police in digital space – a model proposal for communication with the public via social media
Policija i sigurnost, 32 (2023), 1; 1-22. https://doi.org/10.59245/ps.32.1.2
Idlbek, Robert; Lazić, Nikolaj; Radić, Ivana

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Idlbek, R., Lazić, N. & Radić, I. (2023). Croatian police in digital space – a model proposal for communication with the public via social media. Policija i sigurnost, 32. (1), 1-22. doi: 10.59245/ps.32.1.2

Idlbek, Robert, et al. "Croatian police in digital space – a model proposal for communication with the public via social media." Policija i sigurnost, vol. 32, no. 1, 2023, pp. 1-22. https://doi.org/10.59245/ps.32.1.2

Idlbek, Robert, Nikolaj Lazić and Ivana Radić. "Croatian police in digital space – a model proposal for communication with the public via social media." Policija i sigurnost 32, no. 1 (2023): 1-22. https://doi.org/10.59245/ps.32.1.2

Idlbek, R., Lazić, N. and Radić, I. (2023) 'Croatian police in digital space – a model proposal for communication with the public via social media', Policija i sigurnost, 32(1), pp. 1-22. doi: 10.59245/ps.32.1.2

Idlbek R, Lazić N, Radić I. Croatian police in digital space – a model proposal for communication with the public via social media. Policija i sigurnost [Internet]. 2023 May 15 [cited 2024 December 22];32(1):1-22. doi: 10.59245/ps.32.1.2

R. Idlbek, N. Lazić and I. Radić, "Croatian police in digital space – a model proposal for communication with the public via social media", Policija i sigurnost, vol. 32, no. 1, pp. 1-22, May 2023. [Online]. Available at: https://urn.nsk.hr/urn:nbn:hr:277:213635. [Accessed: 22 December 2024]

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Metadata
Title (english)Croatian police in digital space – a model proposal for communication with the public via social media
AuthorRobert Idlbek
AuthorNikolaj Lazić
AuthorIvana Radić
Author's institutionJosip Juraj Strossmayer University of Osijek
Faculty of Tourism and Rural Development in Pozega
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Information and Communication Sciences
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Security and Defense Science
Abstract (english)
Social media use in police-public communication is a growing topic in the professional and scientific literature. There is an increasing need for digital communication channels with the public. Businesses use social media platforms like Facebook, Twitter, and Instagram to promote their brand, reach potential customers, and engage with current clients. Police departments use social media for information gathering, community outreach, and public safety communications. However, there are concerns about insufficient regulation of social media communication. This research aims to assess police officers’ attitudes and the environment in which the Croatian police operates, but also to give a proposal of an initial communication model applicable to current conditions. Primary research through focus groups was conducted to gain insight into the police officers’ attitudes, while secondary sources such as scientific literature and best practices from other countries were analysed in order to allow further adjustments of the model to the conditions in Croatia. The results of this paper suggest it is possible to propose a maturity-based communication model that will enable the Croatian police to increase their ability to open new communication channels via social media.
Keywords (english)
Languageenglish
Publication typeScientific paper - Review paper
Publication statusPublished
Peer reviewPeer review - international
Publication versionPublished version
Journal titlePolicija i sigurnost
Numberingvol. 32, no. 1, pp. 1-22
e-ISSN1848-428X
DOIhttps://doi.org/10.59245/ps.32.1.2
URN:NBNurn:nbn:hr:277:213635
Publication2023-05-15
Document URLhttps://hrcak.srce.hr/302567
Type of resourceText
Access conditionsOpen access
Terms of useLicence Attribution 3.0 Unported (CC BY 3.0) icon
Created on2024-03-12 13:34:44